Privacy Policy

When you browse our site, place a preorder, create an account, or contact us, we may collect your name, phone number, shipping address, and payment details.

We also collect basic technical information automatically, such as your device type, browser, and pages visited, to help us understand how the site is used and to fix issues.

We use your information to process preorders, arrange delivery, send order and shipping updates, and respond to customer support requests.

We do not sell your personal information to third parties.

Payments are processed through our payment provider. INLOOP does not store your full card number, expiry date, or CVC on our own servers.

We share the minimum information necessary with delivery couriers to fulfil your order, and with service providers who help us run the site (such as hosting and payment processing).

We may disclose information if required to do so by law.

We keep order and account information for as long as needed to fulfil orders, handle returns or disputes, and meet our accounting and legal obligations.

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop using it for marketing, by contacting us using the details below.

We may update this policy from time to time as our practices change. The 'last updated' date at the top of this page reflects the most recent revision.